Shipping Policy
Mrs Jewellery - Safe & Secure Delivery Across Tamil Nadu
04147 224 569 / +91 96268 08569
41, Mariamman Kovil Street, Tindivanam
Tamil Nadu Delivery Service
| Area / District | Delivery Time | Delivery Method |
|---|---|---|
| Tindivanam & Villupuram District | Same Day / Next Day | Free Personal Delivery |
| Cuddalore, Pondicherry | 1-2 Days | Secure Courier |
| Chennai & Suburbs | 2-3 Days | Registered Courier |
| Coimbatore, Salem, Erode | 2-3 Days | Secure Courier |
| Madurai, Trichy, Tanjore | 2-3 Days | Registered Courier |
| Other TN Districts | 3-4 Days | Secure Courier |
Note: All Tamil Nadu deliveries include full insurance coverage. Free shipping on orders above minimum value.
Delivery Process
- Order Confirmation: We confirm your order within 2 hours
- Quality Check: Every jewellery piece undergoes final inspection
- Secure Packaging: Tamper-proof packaging with security seals
- Documentation: Bill, certificate, and warranty included
- Dispatch: Fully insured dispatch with tracking
- Delivery: OTP verification and customer confirmation
Order Processing Time
- Ready-made Jewellery: 1-2 business days processing
- Custom Designs: 7-21 days (design approval required)
- Size Adjustments: 2-3 days (free within warranty)
- Festival Orders: Additional 2-3 days during peak seasons
Important: Business days exclude Sundays and Tamil Nadu government holidays.
Order Tracking
- Tracking number sent via SMS and WhatsApp
- Regular delivery updates at each stage
- Multiple delivery attempts if required
- ID proof required for high-value deliveries
- Delivery hours: 9:00 AM to 8:00 PM
Store Pickup (Tindivanam)
- Free pickup from our Tindivanam store
- Pickup hours: 10:00 AM to 8:00 PM
- Required: Order confirmation and ID proof
- Authorized pickup with written permission
- Safe parking available for customers
- Take time to inspect before leaving store
Delivery Support
- For lost packages: Contact within 48 hours
- Damaged packages: Don't accept, contact immediately
- Delivery delays: Contact if exceeds promised time
- Wrong address: Update before dispatch
- Immediate assistance available via phone/WhatsApp
Contact Shipping Support:
Phone: 04147 224 569 / +91 96268 08569
WhatsApp: +91 96268 08569
Email: jewellery.mrs@gmail.com
Phone: 04147 224 569 / +91 96268 08569
WhatsApp: +91 96268 08569
Email: jewellery.mrs@gmail.com